|Monday||8:30am - 8:00pm|
|Tuesday||8:30am - 8:00pm|
|Wednesday||8:30am - 8:00pm|
|Thursday||8:30am - 8:00pm|
|Friday||8:30am - 5:00pm|
|Saturday||9:00am - 4:00pm|
We all make mistakes and if we do get something wrong we want to know about it so we can put it right. We treat all complaints very seriously and promise to deal with them fairly and promptly, and in many cases we will resolve them straight away.
If you have a complaint please contact us by writing to the Compliance Dept. at the above address, via e-mail at firstname.lastname@example.org or telephone us on 0161 498 7739.
To view our complaints handling procedure click here.
Freedom Finance Ltd will try to resolve any complaint with you. However if you are unhappy with our final response or we are unable to issue our final response within 8 weeks of receiving your complaint you can refer your complaint to the Financial Ombudsman Service.
You can get more information about them at the following link: Financial Ombudsman
Our aim at Freedom Finance is to provide you with the information you need to make educated decisions when it comes to your borrowing and your money. The online financial market place is filled with conflicting, jargon-filled information about which loan product is the right one for you.
These deals may look attractive, but many of them apply only to those with an outstanding credit history. In reality, the best deal on offer might not be available to you. With our comprehensive finance guides, we aim to equip you with the know-how to make the best decisions about your borrowing and your money.
Check out our helpful guides:
Whether you're planning on some home improvements, replacing your car or simply getting your finances in order, a loan from Freedom Finance could be more affordable than you think. Use our calculator above to find the ideal loan for you. All quotations given are for illustrative purposes only. Credit subject to status. The rate you are offered will depend on your personal circumstances, credit assessment procedures and other related factors.